Privacy Policy

Privacy Policy

Last Updated: April 5, 2024

Red Umbrella General Transport (“Red Umbrella”, “we”, “us”, or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website located at https://www.umbrellatransport.com/ (the “Site”) or use our services. By accessing or using our Site or services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information directly from you when you use our Site or services. This information may include:

  1. Contact information such as your name, email address, phone number, and mailing address.
  2. Payment information if you make a purchase or booking through our Site.
  3. Information you provide when you communicate with us, including customer support inquiries or feedback.
  4. Usage data such as your IP address, browser type, operating system, and browsing behavior on our Site.
  5. Location data if you enable location services on your device.

How We Use Your Information

We may use the information we collect for various purposes, including but not limited to:

  1. Providing and improving our services.
  2. Processing transactions and fulfilling orders.
  3. Communicating with you about your account, purchases, or inquiries.
  4. Personalizing your experience on our Site.
  5. Analyzing usage trends and optimizing our Site and services.
  6. Sending promotional and marketing communications, which you can opt-out of at any time.
  7. Complying with legal obligations and enforcing our terms and policies.

Disclosure of Your Information

We may disclose your personal information to third parties for the following purposes:

  1. Service providers who assist us in operating our business, such as payment processors, shipping companies, and IT service providers.
  2. Legal and regulatory authorities as required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
  3. Third parties in connection with a business transaction, such as a merger, acquisition, or sale of assets.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

You have the right to access, update, or delete your personal information. You can also choose to opt-out of receiving promotional communications from us by following the instructions in those communications or by contacting us directly.

Children’s Privacy

Our Site and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we may have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date. Your continued use of our Site or services after any such modifications constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us .

Thank you for trusting Red Umbrella General Transport with your personal information.